By Corey Jahnke
“Can you do me a HUGE favor?” my Pharmacy District Manager (Kelly) asked.
“Anything for you my friend!” I responded hoping to make a good impression.
“Well, as you know, I’ve recently taken over your district and I noticed that the last employee satisfaction survey showed that our pharmacists are very unhappy. I took over shortly after the survey was taken and I don’t think things are any better…” […]
If your business plan goes something like “we will seize opportunities as they come”; how will you know what an opportunity is? Do you seize every opportunity? How long do you pursue one before you chase the next? Do any of them get completed?
In this post by Brittany Leung, she shows you what this could look like and why it might be the reason you are not creating lasting results in your business.
By Brittany Leung
We’ve all had that less than memorable customer experience. Slow or wrong order. Late project delivery. How your staff deals with it is just as important as fixing the mistake. It all starts at the top.
My husband and I recently stopped for dinner at a local eatery that had gluten-free options. The chain is a step-down of a national chain, but not quite fast food. You order at the counter, are given a number for your table and servers bring your food to you.
The food is […]
You are driving down a country road in the foggy, wintry weather with no map, no GPS and no compass. You reach a crossroads. Do you go straight? Do you turn left or right? Do you drive fast or slow?
In this post by our very special guest, Dixie Gillaspie, she shows us the value in not driving your business blind.
“If you don’t know where you are going, any road will take you there.”
In my “former life” of business consulting, we talked […]
“Your influence is determined by how abundantly you place other people’s interests first.”
~ The Go-Giver by Bob Burg and John David Mann
In Brittany Leung’s debut post here, she explores how the basic rule she learned as a child applies more now than ever.
I’m realizing that as much as there is to learn about business, there is one component that is foundational and critical to the success of any company.
This single element is so basic that most people overlook it and never apply it.
As […]
Three of the top reasons people feel disengaged at work include: don’t like their boss, don’t feel connected with other employees and don’t feel they matter. In this post connection expert and coach Barbara Abramson shows you some ways to engage your team and turn this around.
I used to work for a media company that was divided into several autonomous departments, each overseen by a mid-level manager who reported to the division manager. We operated pretty independently of each other and were in essence, our own […]
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