dwagner

About Doug Wagner

Doug Wagner is an entrepreneur, President and Co-founder of Sunwapta Solutions. Sunwapta's mission is to help businesses transform from surviving to thriving, sustainable growth. From strategy to implementation, this means marketing, sales, managing your brand and delivering consistent value. Get more clients and keep them.
23 Jul 2008

King (or Queen) of the Mess

By |2017-04-03T12:38:25-06:00July 23rd, 2008|Categories: Business Strategy, Doug's Blog|

The other day I watched a program on TV where they took a look at people who were extremely “messy”. The people they interviewed were the opposite of everything the Martha Stewart brand stands for. Picture rooms stacked to the ceiling with vast accumulations of “stuff“. In some cases the rooms were so jammed you could barely move around. One guy had four apartments just like it in different cities.

Some made the argument that the time others spend cleaning and tidying they spend on being productive or creative. Others claimed they were highly visual people and needed to “see” […]

22 Jul 2008

Who’s In Control?

By |2017-04-03T12:38:30-06:00July 22nd, 2008|Categories: Business Strategy, Doug's Blog|

In business, you have to realize you cannot control everything. You cannot control your employees, suppliers or customers for example. All you can do is put the culture, systems and processes in place to attempt to guide things to your chosen destination.

Most businesses are actually organized chaos. Lots of things going wrong all the time but somehow things generally work out in the end. There is a point of diminishing return for effort invested in perfection (reducing problems to zero). Ideally the system is built to deal with the things that derail and then to get things back on […]

21 Jul 2008

Who’s The Boss (Anyways)?

By |2017-04-03T13:22:08-06:00July 21st, 2008|Categories: Business Strategy, Doug's Blog|

Tired of having a boss? Quit and start your own business, right?

Sounds great! No one to answer to but yourself. Call you own shots. Master of your destiny. Top dog. Ah, life will be great….

Unfortunately, being your own boss is a not a good reason to go into business, especially if it’s the main or only reason. It’s an especially bad idea if you can’t work for someone else (anti-social, argumentative, can’t take criticism, etc.) because you need those skills in business.

Assuming that: you are actually trying build a business; you are ethical; and “you” are filling the top […]

15 Jul 2008

The Right Thing is Smart

By |2017-04-03T12:38:38-06:00July 15th, 2008|Categories: Business Strategy, Doug's Blog|

There is a small vendor in downtown Calgary that normally makes excellent Montreal smoked meat and Reuben sandwiches. In fact, after going there a few times I became a regular customer. The owner is really personable and the walk is a nice break to the day.

Yesterday, I ordered the “regular”, a Reuben. I also mentioned that the last couple of times, the sandwich had not been quite up to par. Without a moment’s hesitation, she refused to let me pay and insisted this sandwich was on the house. A free lunch was not my goal, I just wanted what I […]

14 Jul 2008

You Have Powers, Use Them Wisely

By |2017-04-03T12:38:42-06:00July 14th, 2008|Categories: Business Strategy, Doug's Blog, Software Development|

No matter what you do in your job or life, you have power. This applies to business, software development or volunteer work.

First you have the power of attitude. If you have to do something, you might as well choose to have a good attitude about it and do it as well as it needs to be done (this differs from "do your best" as “best” may be overkill in some situations).

The second power you have is communication. You can choose to communicate respectfully and carefully so that your relationships are enhanced, or you can choose the opposite.

Patrik Löwendahl covers the […]

10 Jul 2008

The Chicken Omelet

By |2017-04-04T16:25:48-06:00July 10th, 2008|Categories: Business Strategy, Doug's Blog|

Continued from Part 1 – A Chicken and Egg Business

I am a firm believer in reading, studying and learning from others… it saves a lot of time (by not having to repeat the mistakes of others). Many ideas are worth considering even if they are later discarded. To be creative in business (or anything) you need lots of perspective.

But for balance, make sure you also read about the people who were successful before the book… they may not be as stylish or fun to read as the professional authors, but the proof is in the results.

There is no one […]

9 Jul 2008

A Chicken and Egg Business

By |2017-04-04T16:26:08-06:00July 9th, 2008|Categories: Business Strategy, Doug's Blog|

Have you ever noticed that the majority of top selling business authors and personal motivators claim to be successful business people? Most are… now.

But guess what? Often, their successful business was writing, speaking and teaching the content of their book.

Which came first, a successful business or the book?

The chicken or the egg?

Update – Another Chicken and Egg Situation: Seth Godin also mentions web sites that make money teaching people how to make money using web sites.

Part 2 – The Chicken Omelet

8 Jul 2008

Personal and Impersonal Dreams

By |2017-04-03T12:39:06-06:00July 8th, 2008|Categories: Business Strategy, Doug's Blog|

As stated in his latest book, “Awakening the Entrepreneur Within” by Michael Gerber, there are two types of dreams (goals):

  • Personal
  • Impersonal

Personal dreams are those that apply (mostly) to you: buying a new car, world travel, losing weight, going to the gym, getting rich, finding yourself, personal development, etc. The thing is… personal goals are fleeting. Once you achieve them they quickly lose their ability to bring you satisfaction and need to be replaced by new goals… over and over.

Impersonal dreams are those that affect everyone but ourselves. There is a sense of creation, changing the world (or a part […]

7 Jul 2008

Jack and Jobs – 2 Types of Business

By |2017-04-03T12:39:11-06:00July 7th, 2008|Categories: Business Strategy, Doug's Blog|

There are two (maybe three) types of small business.

The first type of business (owner operated) is what happens when someone who is really good (the expert) at doing something (or someone who really wants to do something because it’s a hobby or passion) starts a business built around that capability. If you are a great plumber, you may get into the plumbing business. If you are a good lawyer you may open up your own practice. If you are good at fixing computers, you can start up a computer repair business. If you love dogs you may start a dog […]

4 Jul 2008

An Entrepreneur’s Fable

By |2017-04-03T12:39:26-06:00July 4th, 2008|Categories: Business Strategy, Doug's Blog|

Disclaimer: This fable is only loosely based on a true story and any resemblance to real people is purely coincidental.

Once upon a time three inspired information technology technicians working for a large consulting company decided to start a business. One was an architect, one was a project manager and one was a developer. One became the CEO, one became the salesman and one became the lead technician.

This was a time of plenty. Everyone was starting a technology business and overnight success was coming to companies that had nothing to show… no products, no customers and no revenue… the gold […]