dwagner

About Doug Wagner

Doug Wagner is an entrepreneur, President and Co-founder of Sunwapta Solutions. Sunwapta's mission is to help businesses transform from surviving to thriving, sustainable growth. From strategy to implementation, this means marketing, sales, managing your brand and delivering consistent value. Get more clients and keep them.
11 Nov 2008

Lest We Forget

By |2017-04-03T12:35:55-06:00November 11th, 2008|Categories: Business Strategy, Current Events, Doug's Blog|

Back in 1983 (is that really 25 years ago?) I graduated from high school and like most graduates going on to post secondary education, I was looking for a way pay for it all. So at my father's suggestion I looked at the Regular Officer Training Program, went in for all the tests and interviews and was surprised to get accepted. At that time I had a bunch of friends who were weekend warriors with the Reserves and my father was a career officer, so it didn't seem too foreign. So I accepted and went off to basic training, finished university […]

6 Nov 2008

Remarkable People

By |2017-04-03T12:36:00-06:00November 6th, 2008|Categories: Business Strategy, Doug's Blog, Dream Teams|

It's easy to become complacent (take things for granted) and not notice remarkable things happening around you all the time. I was recently observing the behaviours of my team members and didn't really notice anything special. It took outsiders to really bring home the significance of their work.

If someone does a really great job on something, above and beyond what you were expecting, you are likely to notice and think "Wow, that was remarkable!".

If that person does a great job on a regular basis, above and beyond the average, you have a tendency to starting thinking that this is normal behaviour. […]

21 Oct 2008

What Sticks

By |2017-04-03T12:36:04-06:00October 21st, 2008|Categories: Business Strategy, Doug's Blog|

The human brain is quite remarkable. They are all similar and so different at the same time, so complex and so simple.

I think I mentioned that I play the fiddle in an earlier post. Today I was sitting in my office humming a tune over and over. You know how it is, you hear something catchy and then it sticks in your head. Well in this case it was a tune called "Forgetting the Lesson" that I had heard a couple of times at a session, but not recently.

Thing is, my brain memorized it. I didn't spend any effort […]

13 Oct 2008

Mudslinging is Bad Business

By |2017-04-03T12:36:08-06:00October 13th, 2008|Categories: Business Strategy, Doug's Blog|

Watching the political race in both Canada and the US is a sad thing.

All the parties basically try to put each other down. They go way back in history and try to dig up any dirt that can be thrown around… mudslinging. This happens all the time but is heightened during the campaigns.

Over the short-term a scandal or negative campaigning can have the desired effect of making you seem better than your opponent, supposing you are actually cleaner. Hey, they are much worse than me!

Have you ever noticed that in a mud fight, everyone gets covered in mud! 

At the end […]

8 Oct 2008

Size Matters

By |2017-04-03T12:36:24-06:00October 8th, 2008|Categories: Business Strategy, Doug's Blog, Software Development|

Size matters. But not in the way you would expect.

Traditionally, big organizations would engage big organizations to be their suppliers. They could afford the extra premiums that the larger organizations charge as a burden of their size and overhead cost structures and it was a "safe" thing to do. Today there is nothing "safe" about business and even big organizations need to watch costs… just look at recent headlines.

If you are engaging with a vendor for something like software development, size matters… but bigger is not necessarily better.

Large suppliers have some pretty decent talent in their organizations. It would be […]

6 Oct 2008

Pay It Forward

By |2017-04-03T12:36:28-06:00October 6th, 2008|Categories: Uncategorized|

What if every single day, everyone did something extra (outside of your normal roles) to make someone else's world a better place?

What if every single day, your business did something extra to make the world a little better?

Yes, we are all in business to make money. Yes, everyone is busy enough in their own lives.

But ultimately how we live our lives is just as important as how far up the ladder we get. And you never know, someday you may return to the bottom… and just maybe, someone will try to make your life a little better.

19 Sep 2008

Risk Diversity – Eggs in One Basket

By |2017-04-04T16:29:04-06:00September 19th, 2008|Categories: Business Strategy, Doug's Blog|

From the previous post I did on Investment Risk one might conclude that it’s best to invest all your efforts in one venture, one big potential payoff. But there is risk to having all your eggs in one basket… what happens if the basket drops?

A number of years back I read a good book on investing and in it they covered investment diversity. Basically the premise is that you should find and invest in good companies with solid management teams. Finding these companies requires time and effort. But after finding them, the work doesn’t end there. You need to […]

18 Sep 2008

Investment Risk

By |2017-04-03T12:36:34-06:00September 18th, 2008|Categories: Business Strategy, Doug's Blog|

What is a better investment:

  1. Investing $1 million to make $10 million, or
  2. Investing $30,000 to make $50,000?

Certainly, $1 million is way bigger than $30,000. Let's say for the sake of argument that you have both sums of money to invest and your spouse will not kill you for doing so. Also assume that you are an entrepreneur and will have a significant influence in the outcome of both scenarios, i.e. similar chance of a positive outcome.

Worst case you could loose it all, $1 million or $30,000. Best case you would earn $9 million or $20,000.

I think it's pretty obvious that if you are going […]

17 Sep 2008

Planning Tomorrow’s Workforce Today

By |2017-04-03T12:36:49-06:00September 17th, 2008|Categories: Business Strategy, Doug's Blog, Dream Teams|

Understanding demographic changes in your workforce is important these days. Every year your existing workforce gets a year older, a year closer to retirement. Competition for your talent is increasing every day and employee turnover is often increasing to match.

You can set-up and run a number of reports on your current demographic mix. Based on these reports you can easily do some rough predications on retirements and terminations over the short term. It will take some effort but it’s possible.

Adding in new entrants then complicates the predictions as they will impact both terminations and over the longer term, retirements. […]

16 Sep 2008

Leadership under Pressure

By |2017-04-04T16:28:48-06:00September 16th, 2008|Categories: Business Strategy, Doug's Blog|

A while back I wrote a short piece on Fortune Telling.

Well hindsight says the negative forecast was more correct. Stock markets are plunging due to the sub-prime meltdown and other factors, the price of oil is dropping, real estate prices are dropping, there is a federal election in Canada, and a presidential race in the US.

Uncertainty is the word of the day for businesses.

It’s at times like these that leadership is truly tested. It’s easy to be a leader during good times. Everything you do is likely to turn out ok… even going with the crowd works.

During uncertainty, stress […]