dwagner

About Doug Wagner

Doug Wagner is an entrepreneur, President and Co-founder of Sunwapta Solutions. Sunwapta's mission is to help businesses transform from surviving to thriving, sustainable growth. From strategy to implementation, this means marketing, sales, managing your brand and delivering consistent value. Get more clients and keep them.
16 Jun 2011

Top Challenges for Businesses

By |2017-04-04T15:01:02-06:00June 16th, 2011|Categories: Business Strategy, Doug's Blog, Leadership|

I’ve been thinking a lot lately about the power of crowd sourcing.

I’ve compiled a list of business challenges that are all somewhat related but stated in different ways for people in different situations. We are looking at getting some feedback to support some of our marketing and product development efforts. Leave a comment or contact us directly, we’d love to hear from you.

Which of the following can you relate to personally the most? Which do you think are the most prevalent and compelling for businesses in general?

  1. 80% of businesses fail within 5 years. That number repeats again […]
9 Jun 2011

Opening Your Books To Employees

By |2017-04-03T11:45:25-06:00June 9th, 2011|Categories: Doug's Blog|

If you tell one or more people something, it is not a secret; or at least assume it isn't.

Our society discourages people from talking about money.

  • How much do you make? Sorry it is a secret.
  • How much did you pay for that house or car? Polite people don't ask?
  • How much money does you business make? Where do you spend your money? What are your profits? Sorry all that can't be shared.

If employees know too much they will ask for more money if the company is doing well or panic and leave if the company is doing poorly.

If your customers knew that […]

3 Jun 2011

Achieving Your Full Potential Starts With Health

By |2017-04-03T11:45:29-06:00June 3rd, 2011|Categories: Current Events, Doug's Blog, Mindset and Motivation|

I just went through one of those smack in the side the head reminders. Actually I am still going through it.

Like many busy professionals and business owners, I was finding myself grabbing lunch and/or dinner out. In this section of downtown, there don't seem to be a lot of healthy choices for food. I made the mistake of stopping at Tim Horton's for their chili combo.

I ended up spending the night regretting that decision immensely. The regret continued into the following day and well into the next. I still regret it. I won't get graphic so let's leave it at bad chili.

I really feel sorry […]

26 May 2011

The Slippery Slope of Being a Horse Trader

By |2017-04-03T11:45:45-06:00May 26th, 2011|Categories: Business Strategy, Doug's Blog, Leadership|

Back in the old days, horse traders were the equivalent of used car salesmen today.

Their business model was to buy horses cheap and sell them high. Reputable horse traders dealing with knowledgeable buyers were as close to a fair transaction as you could get. But in reality there were many not so reputable sellers and often buyers didn't have all of the skills or knowledge to price a horse correctly; buyer beware. As the saying goes, "a fool and his money are soon parted."

When you start or buy a business there are two ways of making money when you sell it.

24 May 2011

The “Real” World Doesn’t Exist

By |2017-04-03T11:45:51-06:00May 24th, 2011|Categories: Business Strategy, Doug's Blog, Mindset and Motivation|

Ok, the real world does exist… sort of.

The problem is that there is no truly objective way for people to observe it.

We all see the world through our senses which are interpreted by our brains and rationalized through our view of the world.

My reality is different than your reality. Nothing is real and everything is real. If your brain says it is real, for you it is real.

Say I'm riding public transit and see some drunk men acting obnoxiously and see them as slightly dangerous. My interpretation. The person sitting beside me sees the same men out having fun and […]

19 May 2011

Getting Better, Every Day

By |2017-04-03T11:45:57-06:00May 19th, 2011|Categories: Doug's Blog, Leadership, Mindset and Motivation|

Imagine if everyone in your organization got a little better everyday. If you learned something or practiced something to make you a little smarter or faster or more efficient or… better.

In a business with 10 people, that would amount to 3650 steps to a better team every year.

Imagine if everyone in the business did something to make the business a little better everyday. Improved a process, went out of their way to connect with a customer, worked on building a stronger team, found a way to save a bit of money, found a better tool…

In the same sized business (working a […]

5 May 2011

Flow – The Ultimate State of Effectiveness

By |2017-04-03T11:46:03-06:00May 5th, 2011|Categories: Doug's Blog, Leadership, Mindset and Motivation|

I just spent some time reflecting on the last 12 months of running and working in Sunwapta Solutions. This wasn't just daydreaming. My goal was to look at:

  • Where I spent my time versus where I should have spent my time?
  • When I was the most effective (getting results on important outcomes) versus just being really busy?
  • What can I stop doing or delegate?
  • Where can I focus my effort to get maximum results in the future?
  • What did I do well and what could I do more of?
  • What can I do better?
  • How can I remove any obstacles to getting results?

This is the process of […]

20 Apr 2011

You Gotta Want It: New Skill Mastery

By |2017-04-03T11:46:09-06:00April 20th, 2011|Categories: Doug's Blog, Mindset and Motivation|

Apparently, when you start off to learn a new skill, your commitment level determines your chances of success more than the time spent practicing ("The Talent Code" by Daniel Coyle).

If you are passionately committed to becoming good at something over the long-term, you will likely do better at it than less committed people (or short-term committed people), even with less practicing.

This has to do with the urgency your brain associates with paving the superhighways that connect the neurons in your grey matter… something called myelin. That commitment plus the practicing ends up generating more and better superhighways than […]

18 Apr 2011

Run Like a Gazelle – Agile for Small Business

By |2017-04-03T11:46:13-06:00April 18th, 2011|Categories: Doug's Blog, Leadership, Mindset and Motivation|

Most software developers have heard of agile development. Scrum, Extreme Programming (XP), Test Driven Development (TDD), etc.

Other business books such as "The E-Myth" talk about working "on" the business versus working "in" the business; and treating your business as a franchise prototype.

As a small or mid-sized business owner, you need to balance off:

  • Finding and servicing your customers,
  • Planning and executing your strategy,
  • Working on your business (making it better),
  • Working in the business (keeping it all running).

The problem is, every day you have a gazillion things to take care of. The world is getting more complex and faster paced by the minute. Your world is getting […]

14 Apr 2011

The Gap Between Intention and Reality

By |2017-04-03T11:46:17-06:00April 14th, 2011|Categories: Business Strategy, Doug's Blog, Mindset and Motivation|

Most business owners see a gap between what they intend and where they really are.

You may have an intention to have a certain culture and live by certain values.

You may have an intention to follow a certain higher mission.

You may have an intention to implement a new vision and achieve certain goals.

This is all fine.

The gap between intention and reality creates movement; hopefully towards your ideal state. The larger the gap, the more movement (or change) required.

The Problems Start When…

The problems start when you sell the intent and not the reality.

You sell the intent to your customers but that is not what […]